Patron Technology aims to revolutionize the ticketing industry by providing arts and other live entertainment organizations with world-class customer relationship management (CRM), box office ticketing, fundraising, and email marketing technology.
Founded in 2001 by Eugene Carr, the New York City-based company became the leader in e-marketing technology serving arts and non-profit organizations with its first product, PatronMail, used by over 1,500 cultural clients in every state and eight countries overseas.
PatronManager CRM, launched in 2010, has a client base of over 400 organizations and was built in partnership with salesforce.com and the Salesforce Foundation. A 100% cloud-based system, it enables organizations to condense their vital customer information into one system, accessible by the entire staff. With PatronManager CRM, organizations can sell more tickets, target marketing and fundraising efforts more effectively, provide better customer service at the box office and beyond, and make their staff more efficient through collaboration.